FAQs

  • 2 man pre-pitched bell tents are 4 metres in diameter.

  • 4 man pre-pitched bell tents are 5 metres in diameter.

  • Please go to our Accommodation page tab for detailed information about custom pricing

  • Our location could not be better! We are just a 5 minute walk from Gate C.

  • Please to the About Us page for our location map

  • YES!  Please note Glastonbury tickets are NOT included with our accommodation.  Festival tickets should be secured prior to making a booking.

  • Go to the Bookings Page on this website. After filling in the booking form you will be contacted by a member of our sales team to talk through your order, take payment and then confirm your booking, subject to availability.

  • Please see the relevant clauses below from our Terms and Conditions

    50) All cancellations must be made in writing to info@festivue.co.uk and are subject to the following terms and conditions :-

    ·    More than 90 days from the agreed period of hire, the payable cancellation fee charged is 25% of the hire charges plus an admin fee of £100 + VAT and a refund will only be made once the Equipment is re-hired.

    ·    90 days or less from the agreed period of hire, the payable cancellation fee is 100% of the hire charges therefore, no refund will be given.

    The Company will respond to the Client’s cancellation email within 3 days. 

     51) If the event for which the Equipment is hired is cancelled, the company will not be liable.

    52) If Glastonbury Festival for a particular year is cancelled for any reason but the Event will be held the following year, you may roll over your booking for Hire and Stay to the following year, which will be subject to any annual price increase. If you are unable to attend the event for the following year then you may cancel your booking and we will issue you with a refund.

    53) If the event for which the equipment is hired is abandoned after it has started no refund will be given and no roll over will be offered. 

  • Once your booking has been processed you will receive an email confirmation booking invoice along with a payment receipt.

  • All you need to check in is your emailed booking confirmation and a photo of (or the real things) photo ID. Once checked in you will be given a wristband to be shown to security when requested to allow you access for the rest of your stay.

  • Festivue’s reception will open from 24/7.  We look forward to looking out for you.

  • All guests have the option to check in anytime from 8am on the Wednesday before Glastonbury opens. 

  • All guests have to be fully checked out by 11am on the Monday after Glastonbury. 

  • There will be access to fresh & clean flushing toilets and lovely hot showers at throughout the event.

  • Our onsite café will be open to serve delicious hot & cold breakfast options from 7am daily and then café snacks and meals throughout the day until 11pm.   We will also have a onsite bar – opening hours tbc.

  • In our communal onsite seating area all guests will have access to water refill stations.

  • We highly recommend you bring a torch, phone charging cables, water refill bottles, lots of layers for when the sun goes down, loads of cosy warm bedding (if bringing your own) + additional  bedding (bed throws or blankets) if not bringing your own and cosy pyjamas.  Bringing an extra bed throws or blanket is always a good idea.

  • Festivue will have a 24/7 security presence to look after the site and check wristbands on entry.

    As always, Hotel Bell Tent cannot be held liable for lost or stolen items. We advise all guests against bringing unnecessary valuable items to the event and having handbags or purses on visual display in their accommodation. 

  • Festivue will not be providing lockers. We advise all guests to lock anything of value in their car.

  • There will be the option to add power to your order when making your booking.  Power will then be supplied in the form of a double 13amp plug socket.

  • If you would like to have the option to charge your phone or camera pls add a power package to your order which allow you to have power all the way through the event.

  • Our tents at Festivue do not come with heating. We recommend bringing cosy pyjamas and perhaps an extra blanket if you are worried about being cold.

  • We always try to accommodate this kind of request. Please let us know either in the notes section of your booking form or in email to info@festivue.co.uk and best to allocate you next door to each other.

  • Absolutely no glass is permitted: casual vending is not allowed.

  • Guests will be permitted to bring in food and drinks within reason/ for their own personal consumption.  Absolutely no glass is permitted: casual vending is not allowed.   Festivue security staff reserve the right to check the amounts of alcohol and food being brought to the event.

  • No, please refer to your booking Ts & Cs

  • No, once you arrive at our campsite you will be shown where to park.  Your car must remain there during your stay with us.  If you do have to leave the campsite in your vehicle you will not be able to return, due to the festival’s rules to reduce pedestrian / vehicle conflict and reduce traffic moments for the local residents.   

Glastonbury glamping FAQs